FELIX MUNDI is ready to intervene at the earliest stages of your project, at the concept and master planning levels.

We ensure the integration of a great idea in its minutest details:

  • Concept
  • Design
  • Branding
  • Themeing
  • Storylining
  • Edutainment
  • Animation
  • Operations Management
  • Logistics
  • Organization
  • Welcome
  • Guest Services

 

PROJECT PLANNING AND INTERVENTION

Since it's never too early to incorporate the notion of the total customer experience in a project, we recommend that our intervention in your project start right at the concept and master planning stages.

In fact, the earlier the total experience notion is integrated into your plans, the better your project will align itself with your customer.   For once a project is on track, it becomes ever harder and more expensive to revise its components, modify the plans, adjust its theme or review a site's ergonomics.

Our expertise resides in our ability to understand your project's different components and to evaluate the perception your customer might have of them.

This ability comes from many years of experience and insight in the inter-connected fields of guest services, animation (play facilitation), operations management, logistics, marketing, administration, and of project conceptualization, design, implementation and production.